About Us
Martin Dawes Systems is a provider of award-winning customer management solutions for communications providers.
We enable customer-centric organizations to differentiate and grow by delivering process innovation, service efficiency and optimal business performance across the delivery and management chain.
Global Presence
Headquartered in the UK, Martin Dawes Systems has offices in North America, Europe and Asia-Pacific from which we support telecom customers internationally, including Vodafone, BT, Telefónica O2, and The Carphone Warehouse.
Vision:
Martin Dawes Systems will be the leading provider of customer management solutions for the communications industry.
Mission:
Martin Dawes Systems exceeds expectation. Our pioneering approach is changing the order-to-cash-to-care landscape for global communications providers, delivering powerful process innovations and greater service efficiencies in an increasingly competitive market.
History
Founder and CEO Martin Dawes pioneered mobile service provision activity in 1985 with Martin Dawes Telecommunications.
Martin Dawes Telecommunications developed into Europe’s largest independent service provider with over US$1 billion turnover. Its success was achieved by investing in BSS solution development and by establishing strategic partnerships with some of the world’s largest network operators.
Our company emerged from that innovative service provider and has continued to evolve as an ambitious, innovative and agile firm.