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diseMP (MultiPlay)

is our award-winning billing and CRM software, an advanced end-to-end solution to support the management of convergent prepaid and postpaid subscribers on a unified system, reducing the cost and complexity to your business.

Our pre-integrated solution comprises five functional modules and an interface for self service tool; our Self Service eSuite or third-party system.

At the heart of diseMP is its Workflow Engine, a powerful tool that operates invisibly in the background to automate high-volume, labour-intensive tasks, delivering the flexibility and efficiency our customers have come to expect.

diseMP modular diagram Sales and Marketing CRM Billing and Rating Order Management Credit and Collections Self Service Interface

Our platform offers a consolidated billing & CRM solution for total next generation convergence. diseMP empowers your organization to deliver multiple network-agnostic services and provides the flexibility needed to quickly bundle new product and service offerings. It delivers the ease of an integrated system that presents a single account view and the option to offer a unified bill to your prepaid, postpaid and hybrid subscribers.

Self Service Interface

The diseMP system provides interfaces to our Self Service eSuite. Our eSuite is a range of stand-alone products designed to augment the service extended by service providers, easing the burden on call centres, reducing bill production costs, enhancing customer experience and improving business efficiency. The eSuite applications can be provided pre-integrated with diseMP or offered as stand-alone products for integration with other third-party systems.