Welcome to the MDS web site.

MDS Enterprise Customer Management Products

MDS products are designed to meet the key requirements of the service provider market, whether that be enhancing the customer experience within specific market segments such as business, or launching and enabling new services and service models in market sectors.

Whether the focus is on business growth or cost and customer efficiency, MDS products are built on key enabling principles:

• Open and SOA standards ensure ease of deployment
• A ‘light touch’ integration approach ensures simplicity of integration
• Removal of complexity. MDS products support specific market sector requirements.
• MDS products meet the need to have enabling technology that supports market growth
• Quickest and most cost effective path to delivering value in the customer experience.

The Customer Experience & e-business - e-business enablement for the promotion of revenue growth strategies and customer stickiness through multi-service e-bill presentment and Telecoms spend analytics.

Customer Management - low risk, low investment managed billing services for Communication Service Providers and Virtual Network Enablers looking to quickly launch converged services, including mobile, fixed-line, WiFi and VoIP.

Business Assurance - advanced data and process analytics that enable complex data integration, low risk ETL migrations, and assured Telecoms management to optimize revenues, improve performance, and reduce fraud and bad debt risk.