Third-Party Services
Our Third-Party Services allow customers to leverage the expertise of proven partners and suppliers.
Network Providers
Capitalize on our relationships with international wireless and wireline network operators to accelerate launch and control cost. We are also able to facilitate the integration of real-time services through our partnerships with Intelligent Network (IN) platform providers.
Accounts Receivable
The Accounts Receivable and Sales Ledger functions are integrated into diseMP, providing full end-to-end billing life cycle support. The financial ledgers are utilized by the credit management module to aid in the collections/credit control processes. Full nominal accounting structures are supported with the ability to report on the database.
Address Validation
Our address management and identity verification partner can provide priority services meeting the high standards of data protection demanded in our Information Age.
Call Centre Outsourcing
For many start-up companies, setting up a call centre needs major investment and presents significant risk. Our respected Call Centre partners offer quick set-up and controllable operating costs.
Content Management
Our partner offers a suite of predefined programs aimed at developing the customer relationship during all stages of a customer’s life cycle: acquisition and activation, cross and up-sell, loyalty and incentive schemes, education, retention, win-back.
Credit Referencing
It is important to know who you do business with. Effective credit checking can help to reduce fraud and bad debt. Martin Dawes Systems is associated with renowned credit referencing agency.
Fulfilment Vendor
Our preferred fulfilment vendor is a leading international device and accessory distributor with numerous added value services, such as virtual stock management, rebranding, SIM reprogramming, point-of-sales design and welcome packs.
Insurance Services
Device insurance offers peace of mind to your customers while delivering incremental revenue to your organization. Our partner is a global operator with a white label solution.
Payment Management
Processing an array of payment types for point-of-sale and card-not-present environments is extremely advantageous. Martin Dawes Systems’ payment management partners can provide bank card processing, direct debit and credit card processing, fraud prevention and chargeback management services.
Print Bureau
Our solution will calculate charges, indicate format types, consolidate charges and calculate tax, credits, adjustments and payment information. All print and invoice distribution data can be passed electronically and safely to our regional print bureau specialist through a preconfigured interface.
Reporting
Through our partner we can provide more than standard reports, the majority of these being financial-based. Reporting can be deployed to allow for email delivery or accessed by web portal.
Revenue Assurance
Lavastorm is a Martin Dawes Systems company. The company provides a suite of products enabling a complete end-to-end solution for revenue and financial assurance, operational assurance and data integrity assurance. Customers deploying Lavastorm’s business assurance platform and applications are ensured a repeatable, systemic solution that restores lost revenue, saves costs and resources and improves business processes and operational efficiency.
Hosting Providers
We offer enterprise-class hosting with our preferred data centre partners, providing:
- Fire suppression and environmental monitoring
- 24-hour security & video surveillance
- ISO9001:2000 & BS7799:2002 certified management system
- Integrated support & monitoring system based on Tivoli & BMC
- Power management: UPS & back-up generators
- Location & processes certified by IBM
- Highly resilient communications links to our partners.
