Martin Dawes Systems
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Third-party Services

Martin Dawes Systems' customers are able to leverage the expertise of our proven third-party vendor services.

Network Providers

Capitalize on our relationships with international mobile, fixed-line and IP network operators to accelerate launch and control cost.

Address Validation

Our address management and identity verification partner can provide priority services meeting high standards of data validation.

Contact Centre Outsourcing

Setting up a contact centre requires major investment and presents significant risk. Our respected call centre partners offer quick set-up and controllable operating costs.

Content Management

Our partner offers a suite of predefined programs aimed at developing the customer relationship during all stages of a customer’s life cycle: cross-sell, up-sell, loyalty and incentive schemes, education, retention, win-back.

Credit Referencing

It is important to know who you do business with. Effective credit checking can help to reduce fraud and bad debt. Martin Dawes Systems is associated with a renowned credit referencing agency.

Fulfilment Vendor

Our preferred fulfilment vendor is a leading international device and accessory distributor with numerous value-added services, such as virtual stock management, rebranding, SIM reprogramming, point-of-sale design and welcome packs.

Insurance Services

Device insurance offers peace of mind to your customers while delivering incremental revenue to your organization. Our partner is a global operator with a white label solution.
Third-Party Diagram

Payment Management

Processing an array of payment types for point-of-sale and card-not-present environments is extremely advantageous. Martin Dawes Systems’ payment management partners can provide bank card processing, direct debit and credit card processing, fraud prevention and chargeback management services.

Print Bureau

Our solution will calculate charges, indicate format types, consolidate charges and calculate tax, credits, adjustments and payment information. All print and invoice distribution data can be passed electronically and safely to our regional print bureau specialists through a preconfigured interface.

Hosting Providers

We offer enterprise-class hosting with our preferred data centre partners, providing:

  • Fire suppression and environmental monitoring
  • 24-hour security and video surveillance
  • ISO9001:2000 and BS7799:2002 certified management system
  • Integrated support and monitoring system based on Tivoli and BMC
  • Power management: UPS and back-up generators
  • Location and processes certified by IBM
  • Highly resilient communications links to our partners.