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Cable Solution

From their roots in multi-channel television, the Cablecos and Multi Service Operators (MSOs) have long had a consumer-centric market focus, with small and medium business (SMB) customers typically providing only a small percentage of their customer base.

Over the years the Cablecos have introduced a comprehensive range of communications services, including cable internet access and traditional voice telephony, Voice over IP (VoIP), Video on Demand (VoD), and WiFi roaming hot spots, but for the most part have declined to venture into the domain of Wireless 3G services.

For Cablecos and MSOs there is an opportunity to achieve incremental growth through expansion into the Enterprise business market segment, which is demanding the introduction of unified communications services and a reduction in the number of suppliers it must deal with.

To achieve growth in this challenging segment will require the introduction of full Wireless communications services, with all its inherent complexities, and a step up in service flexibility to meet the needs of the Enterprise customer, including sophisticated tariffing, convergent billing, and hierarchical account structures. Intelligent BSS from MDS provides a standalone BSS platform by which Cablecos and MSOs can quickly and cost-effectively integrate Wireless services into their portfolio.

Intelligent BSS enables Cablecos to support complex convergent services, such as Unified Communications, with only light-touch integration into Wireline systems. The solution provides functionality that addresses the entire order-cash-care value chain, including:

• Order management and service provisioning functionality that supports order fulfilment, network provisioning, and third-party service provider integration.
• Convergent rating engine that enables the rapid introduction and management of sophisticated metered and bundled tariffs, priced items, and software licenses.
• Consolidated and accurate billing that produces a single bill for all services
• Convergent CRM that supports hierarchical account structures, multi-level agreements and presents a single view of customers and products.
• Online service that delivers electronic bill presentment and spend analytics for end-users and Telecoms Managers.
• Holistic analytics and business reporting that addresses the end-to-end service delivery value chain, providing revenue and service assurance, and a unified view of business operations that includes systems, processes and resource.

Order-Cash-Care Value Chain

Intelligent BSS further offers a long-term strategy towards Next Generation IT through light-touch transition, whereby the combination of sophisticated business process analytics and Web Services simplify the data, process and system interchange, removing the dependency on systems and enabling rapid swap-out.

Advantages of Intelligent BSS

• Rapid time-to-market
• Proven technology / open architecture
• Proven scalability up to millions of subscribers
• Market agility and differentiation
• Sophisticated business assurance and intelligence
• Cost-efficient operations
• Built for purpose and enterprise-class
• Leverage and extend existing IT infrastructure
• Seamless customer experience